Q: When can I find tracking information on internet?
A: Usually, you can find the information on internet in 3 days after deliver goods.
Q: Is transportation safe enough?
A: We pack the goods very well, you will get goods on hand with good condition.
Q: What kind of certificates your products have?
A: CE,FCC,RoHS,PSE,UN38.3,MSDS,etc,which is able to satisfy most country's importing requirements.
Q: Can we have our brand logo?
A: Yes , please send us the artwork of your design, we have a professional team which is having rich experience on OEM & ODM, but there is a minimum order quantity required.
Q: What's your usual payment terms for orders?
A:We accept terms of T/T, West union, L/C, PayPal, ICBC and Trade assurance(VSA, Master card, T/T, PayPal, Apple Pay, G-Pay, and Online Transfer),etc.
Q: Why should you buy from us not from other suppliers?
A:We are Professional in solar Battery and inverter more than 10 years, provide drop shipping and one-stop service.
Q: What's the warranty?
A: All of our products passed professional QC test, we offer 12 months warranty for non-artificial damage.
Q: How do you provide after-sales service?
A: If the product has any quality problems, you need to send us the production code of products with quality problems through video, we will replace it with a new one for free or a full refund.